
W311 Design a Sales Process that Drives Results
Lynne Jensen-Nelson, Founder , Conversion-Omics Speakers & Consultants
We have entered a new way of operating as a business, community, and industry. Every single selling opportunity must be maximized. Lead the sales process with proven customer management methods, essential communication skills and easy-to-apply motivational sales techniques specifically for the home improvement and interior design industries.
Hosted by: Wood-Mode

Lynne Jensen-Nelson
W324 Employee Retention- What Creates Stick
Todd Gross, CEO/President, NgenioUSA
If you find yourself asking “Where have all the good people gone?” then you should attend this session. The market has clearly shifted from an employer’s market to an employee’s market. This has changed the rules in how you attract and retain talent. Learn what the future of the employment market looks like and how you can stay competitive and enhance your employer value proposition.

Todd Gross
T417 Employee Engagement- What it is and How to Create it
Todd Gross, CEO/President, NgenioUSA
An engaged workforce is a productive workforce, which enables us to do more with less in times where talent is scarce. There is a lot of conflicting information about what engagement is and what it is not. We will explore the differences between satisfaction, happiness, performance, and engagement. We will demonstrate why engagement is critical to organizational success and how it can be a competitive advantage. We will share what you should focus on and how utilize the right levers to create an engaged workforce.
